Privacy Policy

We want to make sure you have all the information you need about how we collect, use, store, and protect your personal data. This Privacy Policy explains why we exist, what kind of information we gather, and how we handle it.

Impressario Casino's Privacy Policy exists to inform users about their data rights and our practices regarding personal information. By using our platform, you agree to this policy.

Our Privacy Policy applies to all Impressario Casino services, including website browsing, account management, deposits, withdrawals, customer support, bonuses, and more. If you use any of these services, it implies that you have accepted the terms outlined in this policy.

By continuing to use our site and services, you consent to the practices described in this Privacy Policy.

We collect various types of data for different purposes:

Personal Information:

• Name
• Email address
• Date of birth
• Address
• Other personal details

Account Info:

• Username
• Password
• Payment information (e.g., bank details, credit card numbers)

Technical Data:

• Device information (e.g., operating system, browser type)
• IP address
• Cookies
• Browser data (e.g., history, bookmarks)

Usage Data:

• Site activity (e.g., login logs, game interactions)
• User behavior (e.g., time spent on site, games played)

We use your collected data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Determining bonus eligibility and monitoring responsible gambling practices
• Improving our website and personalizing your user experience
• Fulfilling legal and regulatory obligations

Cookies are small text files that help us remember your preferences, track site activity, or deliver targeted content. We use different types of cookies:

• Essential cookies: necessary for functionality (e.g., login)
• Analytics cookies: for understanding site usage (e.g., Google Analytics)
• Marketing cookies: for targeting advertising (e.g., Facebook Pixel)

You can manage or disable cookies in your browser settings.

Our main legal grounds for processing user data are:

• Contractual necessity
• Legal obligations
• Legitimate interests
• User consent

We share your data with external parties for specific purposes, such as:

• Payment processors (e.g., Skrill, Neteller)
• Gaming providers
• Auditors and regulators

Personal data is not sold. We may disclose information when required by law or regulation.

We keep personal data for the following periods:

• Account creation: until account deletion
• Deposits and withdrawals: as necessary to fulfill financial obligations
• Customer support: for up to 3 years
• Bonus eligibility and responsible gambling monitoring: for up to 6 months

We store your data securely using:

• SSL encryption
• Access controls (e.g., password protection)
• Authentication processes (e.g., two-factor authentication)
• Monitoring for unauthorized access

You have the following rights under data protection laws:

• Access, update, or delete your data
• Withdraw consent or object to processing
• How to contact us to exercise these rights

If we transfer personal data outside your country or EEA, we use Standard Contractual Clauses (SCCs) as safeguards.

External links or services have their own privacy policies. We are not responsible for external content.

We may update our Privacy Policy from time to time. If we make significant changes, you will be notified via email or in-app notifications. Continued use means acceptance of updates.